Terms and Conditions

For Parents

1: How do I request for a tutor?

To request for a tutor, all you need to do is to contact us at H/p : +65 9452 6864 or you may

submit a request through our online form.

Our tuition coordinators will contact you immediately to fulfill your request. Based on the requirements, we will

arrange for a suitable tutor to fulfill your specified request.

2: Do I have to pay for the registration on your website?

Registration is Free of Charge.

3: Do I have to pay any extra fee to engage a tutor?

No, there is NO additional fee.

We will deduct the 50% tuition fees commission from the tutor's tuition fees

Payment Terms:
 
Payment of the referral fees is 50% of the total fees.
 
The referral fees will be deducted from the total fees of the assigned tutor.
 
Payment Mode: Payment of the referral fees can be made either via ATM transfer or cheque payment.
 

4: How will the agency collect the tuition fees commission from me?

The 50% tuition fees commission has to be paid after the 2nd or 4th lesson has been conducted by the tutor.

Payment can either be made by ATM Bank Transfer or Collection of the tuition fees commission personally by our

Tuition Co-ordinate.

5: Do you guarantee improvement on my child?

We strive to bring out the best in your child's abililties and learning skills by fulfilling your request to provide a tutor to

match your specific needs and concerns.

If you are dissatisfied with the assigned tutor's performance after the 1st lesson, we will provide a 

replacement tutor, at no additional cost to rectify your dissatisfaction.

Please take note that co-operation and collaboration between

parents, the tutor and the student is vital to bring out the best in your child.

 
Replacement Policy:
 
We strive to provide you with an experienced and well qualified tutor/special needs therapist/teacher.
 
If for any reasons you wish to change the tutor after the 1st or 2nd lesson  please contact us 
and let us know why you wish to get a replacement tutor.
 
Parents should take note that it is essential for student to give his full cooperation in his lessons to benefit from his lessons.
 
A replacement tutor will be provided  (at no additional cost ) if the reasons provided are valid.

 

For Tutors

1: What is the minimum age required for tutors to register with SuperGeniusIQ Tuition Agency?

To register as a tutor, you must be at least 18 years of age.

If you are below the age of 18, a parent or legal guardian's permission is required.

2: What is the minimum academic qualification required?

A minimum academic qualification of GCE 'O' Levels or higher is required.

3: Do I have to pay any registration fees ?

There is no registration fee.

50% of the Total tuition fees collected will be deducted as Tuition Fees Commission for every tuition

assignment you undertake from our tuition agency.

4: Do I have to send in my certificates as a proof of my qualification?

Please scan and send a copy of the following documents.

  • Your IC/Passport ( front and back )
  • Copies of your GCE O / A / Diploma / University level results.

5: What is expected on the first lesson?

  • Firstly, please get the location right and be there on time.
  • In case of any emergency, you can contact us or call the parent directly.
  • Bring along your Identification Card and a copy of your certificates for verification purpose.

6: What will happen if I terminate the tuition assignment within the first month?

Please ensure that you are well qualified and experienced before you commit to take up a tuition

assignment from us.

If you're unable to complete the required number of lessons

  • 4 lessons-if the duration of the assignment is once a week
  • 8 lessons-if the duration of the assignment is twice a week

You will be only entitled to partial payment for the lessons completed.